D365 F&O, Send email to users when they have a new activity.

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Posted on by vbyjod

I've tried using Power Automate to send an email when a new activity is created in Dynamics 365 Finance & Operations. The email should be sent to the user that is assigned as responsible for the activity.

I've created a flow that runs when a new business event is created (an alert in Dynamics).
With the activity number I'm able to use “Get a record” to get the activity from the Activities entity.

Problem: The output does not show “responsible”, hench I'm unable to get the users email address.

How can I get the email address of the user in the field “responsible” with Power Automate?
Or can it be achieve without Power Automate?

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huijij 19,813 on at

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Hi

Go to Common > Activities > All activities and on the options tab then select create a custom alert.

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vbyjod 5 on at

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Hi Judy,

Thanks for your reply.

Does each user have to set up an alert?

How do I set up the alert so that it only sends an email to the user that is assigned as responsible for the activity?

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André Arnaud de Cal... 305,173 Super User 2026 Season 1 on at

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Which fields do you have available as output?

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vbyjod 5 on at

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Hi André,

Thanks for your reply.

I got these fields:

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André Arnaud de Cal... 305,173 Super User 2026 Season 1 on at

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I looks like this data entity indeed does not have the user details. You can extend the data entity as a customization or create a new entity containing the fields you need.

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