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Microsoft Dynamics CRM (Archived)

what does it mean (Opportunity aborted)

Posted on by 790

dear all

i have one opportunity as per the image below, the status and status detail are Active and in-progress, it is normal, but what is the "Aborted" below.

2019_2D00_02_2D00_14-14_5F00_09_5F00_48_2D00_Opportunity_5F00_-NARSIES.png

thanks,

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  • Ahmad Saud Profile Picture
    Ahmad Saud 790 on at
    RE: what does it mean (Opportunity aborted)

    thanks my friend.

  • Verified answer
    gdas Profile Picture
    gdas 50,085 on at
    RE: what does it mean (Opportunity aborted)

    Hi Ahmad ,

    Might be this is because of switch to different process .

    Updating  my answer , there is an abandon button in the process menu. When you click on this your stage will be aborted..

    2019_2D00_02_2D00_14_5F00_17_2D00_41_2D00_48_5F00_1.png

    You can reactivate again by clicking on Reactivate.

    2019_2D00_02_2D00_14_5F00_17_2D00_41_2D00_48_5F00_1.png

    Reactivating an Abandoned BPF will start at the previously active step

    Reactivating a Finished BPF will start it from the beginning again.

    Please have a look below article for more information -

    https://community.dynamics.com/crm/b/develop1/archive/2017/03/13/there-is-something-rather-different-about-dynamics-365-business-process-flows

  • Ahmad Saud Profile Picture
    Ahmad Saud 790 on at
    RE: what does it mean (Opportunity aborted)

    thanks Goutam, but i did not do it and user does not have the authority to do it, so how it happened?

  • Verified answer
    gdas Profile Picture
    gdas 50,085 on at
    RE: what does it mean (Opportunity aborted)

    Hi Ahmad ,

    There are situations when as a developer you come across situations where you wish to abort the BPFs or switch to a new BPF process or change the stage. In that case Abort status will be used.

    community.dynamics.com/.../working-with-business-process-flows

    You can change the stage status using API  to set active  -

    docs.microsoft.com/.../model-business-process-flows

  • Ahmad Saud Profile Picture
    Ahmad Saud 790 on at
    RE: what does it mean (Opportunity aborted)

    thanks you, you are right, this is the opportunity_sales_process status, but how can  a user change it this way , me myself i dont know how it happened.

    can you please advise how to change it back to active?

    thanks,

  • Verified answer
    Rawish Kumar Profile Picture
    Rawish Kumar 13,756 on at
    RE: what does it mean (Opportunity aborted)

    Hi Ahmad,

    Not really sure but this is not your opportunity status but rather the "Opportunity Sales Process" status.

    see here : docs.microsoft.com/.../opportunitysalesprocess  

    and it looks it is set by system by default.

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