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Microsoft Dynamics CRM (Archived)

Set regarding list length in Outlook server sync too short

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Posted on by Microsoft Employee
Is there an option on the Dynamics server sync app to Outlook to increase the number of records returned by the "set regarding" option? When you search you get 10 accts and 10 contacts. What if your account name is farther down in the alphabetical list?

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Set regarding list length in Outlook server sync too short

    Yes and no, we are in the process of going to 9 but are still using 8.2 while we test in Dev. Here is a screenshot of what I am referring to in Outlook. You can't get more than 10 accounts and 10 contacts on the search in Outlook.

  • NirajYadav Profile Picture
    NirajYadav 120 on at
    RE: Set regarding list length in Outlook server sync too short

    Hi Jason,

    Can u confirm if you are on 9.x CRM Version? In CRM 9.x App for Outlook you can further filter down on entities.

    Currently the count of records is not configurable and it pulls 25 records at first search. But it should pull more records as you scroll down.

    Thanks,

    Niraj

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