I recently remove some of the default accounts used for posting invoices. I did not realize these default accounts were used at the item level for account assignment. Thanks to information found on the Forum, I went entering the default accounts for the distribution line on items we are invoicing. I still receiving the error message after entering the default account that I removed. What else could be the problem?
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Hi Scott,
Go to Tools | Setup | Sales | Sales Order Processing, and in the 'POSTING ACCOUNTS FROM' section, check to see if you are having accounts default from the ITEM or the CUSTOMER.
Also, please review this KB article to see where accounts are pulled from:
Usage of Posting Accounts for Invoicing and Sales Order Processing
support.microsoft.com/.../850027
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Thanks,
Cheryl
Partner Online Technical Community
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