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GP FS: "Please setup the default Status information."

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Posted on by Community Member Microsoft Employee

I'm trying to test the Field Services module. I've run through the complete Setup Checklist for Field Services, and I've created a Service Call... but when I click the "Ready Inv." button I get an error message saying "Please setup the default Status information."

I similarly can't transfer anything to Quote or to History, on that same error message.

I've set up every "status" parameter that I can find, and have set all the defaults within Field Service -> Service...

Any idea where I can find more information for this error?

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Community Member Microsoft Employee on at

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RE: GP FS: "Please setup the default Status information."

I think I just answered my own question. It turns out that the "Service Setup - Status" window was not complete.

That's Field Service -> Service Setup -> Service (button) -> Call Status (button)