I have a subgrid of individual entity that has the fields like (name, id, caseid), when i double click on the record in that subgrid,i must get the case entity record associated with that individual entity, can anyone help with the complete JS code to achieve this functionality..
Kindly Suggest
Thanks
Abishek H
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This is very famous user training scenario.
Everywhere in CRM, We will ask users to double click the grid row in white space to open a record rather than accidentally clicking the hyperlinks (owner for example)
But only in manual many to many (N:N) intersect subgrid, we will ask users to click the hyperlink to open the needed record, rather than double click, as this will open the intersect entity what users are not technically aware of.
Users need an extra click to open the lookup record from the intersect form.
Otherwise on form load of intersect entity we have to navigate them to lookup record which will cause bad user experience.
I still don't get why do you need a double click to open the record when you can just click on the case link which opens the record? I hope you are aware of this?
Lookup column in the subgrid is the only supported way to do it.
There are unsupported ways to attach double click event to subgrid rows, then open Entity form using the record guid.
Hi Abishek,
you can try on OnRecordSelect event and open the associated case entity record using Xrm.Utility.openEntityForm.
Thank you
Pankaj
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My subgrid is referred to individual entity and i have a case entity field in that subgrid that is the case id, now when i double click anywhere in the subgrid record it should open the case entity record associated to that individual record
Hello,
To which entity refers your subgrid ?
There is no supported way to add a custom link or button to a cell within the subgrid.
One idea which came to my mind could be to create a field of url type and dynamically fill it with the case link on the creation and then the user will be able to click on it.
(to test).
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