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ReportHello. I have set up a new user in the Cronus database. They have the Sales Order Processor role and the following permission sets: D365 BASIC, D365 LOCAL, D365 CUSTOMER EDIT, D365 CUSTOMER VIEW and D365 ACC RECEIVABLE.
When logged in this user is unable to set up a new customer. Having populated the name and address and other basic fields on the customer card the error message 'You do not have the following permissions on TableData Contact Duplicate: Delete' appears'. User is forced to rollback the changes, which clears all fields on the customer card. However, on exiting the customer card it is found that a blank customer has been set up with just the number field populated; this shell customer then has to be deleted from the list of customers.
The contact field is not being populated by the user and the user doesn't want to populate it, or delete anything, at time of setting up the customer. None of the permission sets attached to the user seem to contain anything about contacts (although contacts would seem a logical thing for someone working with customers to be able to create and modify). The CUST000001 customer template used during the attempted setup doesn't make any reference to contacts either.
Super user can create the same customer in the same Cronus without problems.
Any ideas please as to what I need to do to enable the user to create customers successfully?
Malcolm
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