Error when a user tries to issue a reminder

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Posted on by gmavrog

Hi,

I am getting a strange error when one of the users is trying to issue a reminder. This is working for all other users. I have assign the SUPER permission to the user but nothing changes

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YUN ZHU 74,115 Super User 2024 Season 2 on at

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RE: Error when a user tries to issue a reminder

Emmm, looks like this part of the problem.
But it's still hard to know what the problem is.
Is this user's license type different from other users?

Hope this helps.

Thanks.

ZHU
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Inge M. Bruvik 32,748 Super User 2024 Season 1 on at

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RE: Error when a user tries to issue a reminder

Are you using BC on prem or BC online?
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Nitin Verma 21,091 Super User 2024 Season 1 on at

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RE: Error when a user tries to issue a reminder

Try with Debug the application.
gmavrog 55 on at

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RE: Error when a user tries to issue a reminder

Thank you for your repply.

No customization, this action works fine for all other users . Only this user has a problem. No personalization pages for this user.
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Nitin Verma 21,091 Super User 2024 Season 1 on at

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RE: Error when a user tries to issue a reminder

Have you done any customization or developer? Please ask him to correct Option field's value.