You’re offline. This is a read only version of the page.
Hi All,
We had upgrade for the CRM system on 2016 version last weekend and today I try to upgrade Email Router too.
I downloaded installation file here: https://www.microsoft.com/en-us/download/details.aspx?id=50373
And I can't run it. I get this error:
I try it both with 64bit file, and with 32bit file.
Email Router is on machine with Windows Server 2012 OS
What I do wrong? How I can install new version for Email Router 2016?
Thanks in advance.
*This post is locked for comments
HI ,
Minimum permissions required to run the Email Router and the Rule Deployment Wizard
For Email Router, the following conditions must be met:
The account that is running the Email Router service (Microsoft CRM Email Router) must be the Local System account.
For Microsoft Dynamics CRM (on-premises), the computer where the Email Router service is running must be added to the PrivUserGroup Active Directory security group. This membership can be added during Microsoft Dynamics CRM Server Setup.
For the Rule Deployment Wizard, the following conditions must be met:
The user must have logged on as a Microsoft Dynamics CRM user with a security role.
The user must be a member of the Local Administrators group on the computer where the wizard is running.
For Microsoft Dynamics CRM (on-premises), the user must have administrative permissions on the Exchange Server.
Please check if you have the mentioned priviledges . Check the below link for more information :
technet.microsoft.com/.../hh699734(v=crm.8).aspx
Thanks !
The problem is solved. I moved the installation file from Desktop to C:\Temp and then installed it.
Stay up to date on forum activity by subscribing. You can also customize your in-app and email Notification settings across all subscriptions.
#1
André Arnaud de Cal...
291,253
Super User 2024 Season 2
#2
Martin Dráb
230,188
Most Valuable Professional
#3
nmaenpaa
101,156
Share
Report
All responses (
Answers (