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Microsoft Dynamics CRM (Archived)

Email router configuration manager exception

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I have installed Dynamics CRM 2016 and working fine and installed email router configuration manager but when I am trying to load data (users) from CRM I got the below error screen and Exception in event log, I made double check for the server url (server\organization) and also the deployment tab credentials (already using deployment domain account), please I need help to complete this process.

3426.Email-Router-Error.png

- System

- Provider

[ Name] MSCRMWebService

+ EventID 18176

[ Qualifiers] 49152

Level 2

Task 0

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2016-11-01T13:46:37.000000000Z

EventRecordID 7838

Channel Application

Computer STGCRM1.SIPA.Local

Security

- EventData

46d06ed8-906a-4fa5-b92c-5cd144eb0cb2
b408db79-dd47-4ae7-85de-1a5286a59871
email
30
GetDecryptionKey
Microsoft.Crm.Extensibility.InternalOperationPlugin, Microsoft.Crm.ObjectModel, Version=8.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
Microsoft.Crm.Extensibility.InternalOperationPlugin
Unhandled Exception: System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor) at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments) at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture) at System.Web.Services.Protocols.LogicalMethodInfo.Invoke(Object target, Object[] values) at Microsoft.Crm.Extensibility.InternalOperationPlugin.Execute(IServiceProvider serviceProvider) at Microsoft.Crm.Extensibility.V5PluginProxyStep.ExecuteInternal(PipelineExecutionContext context) at Microsoft.Crm.Extensibility.VersionedPluginProxyStepBase.Execute(PipelineExecutionContext context) Inner Exception: System.InvalidCastException: Specified cast is not valid. at Microsoft.Crm.ObjectModel.RegKeyCheckForHttpsValidationRequirements.CheckIsHttpsValidationRequired() at Microsoft.Crm.ObjectModel.ExtraSecurityValidationForOperationsThatWorkWithSensitiveData.Validate(ExecutionContext context, IHttpsValidator httpsValidator, IHttpsValidationRequired httpsValidationRequirementChecker) at Microsoft.Crm.Common.ObjectModel.EmailService.GetDecryptionKey(ExecutionContext context)

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  • Verified answer
    RE: Email router configuration manager exception

    Hi Raz, thank you for replying. I have installed both CRM app and email router on the same server. but after removing the setup and deleting database and reinstall them again the email router connected successfully so I think the web service was throwing unhand led exception for some errors in the previous CRM installation.

    Thank you Raz  

  • Suggested answer
    razdynamics Profile Picture
    razdynamics 17,304 User Group Leader on at
    RE: Email router configuration manager exception

    Hi have you reviewed your Firewall Rules on your email router server to allow traffic from the CRM Server

    Also please specify the Email Router Server in the CRM Deployment manager

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