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Dynamics 365 Community / Forums / Microsoft Dynamics RMS (Archived) / Item Alias Problems
Microsoft Dynamics RMS (Archived)

Item Alias Problems

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Posted on by Yusef Kahn 10

In my store we use our own item numbers and use the barcodes by setting them as an alias. I have installed SO on a new computer and are connected to a DB on another computer.

My problem is that, since I installed on a new PC, I am setting aliases on new items, and some the aliases are disappearing (every 2-3 new item). Hence, when I scan the items at the till, it cannot find the item. But when I try to re add alias in Manager, I get a warning telling me alias is already in use.

This is a nightmare, my office is now full of items that I do not want to put out until I can get the right barcodes in!

Is somebody able to tell me what is going on, and if there is a way to fix it?

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  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Item Alias Problems

    To find the items you can run a Alias report.   Reports-> Items -> Alias List.  You can then click on the itemlookupcode entry for that alias and correct the issue.

    The other thing that you need to do is update.  There was a problem with the item list in a certain version that has been fixed.

  • Suggested answer
    TheNeos Profile Picture
    TheNeos 1,339 on at
    RE: Item Alias Problems

    Khan I saw your post late, here is what I think is happening, if you can't see the item in your Item list. If you can see it check the the box "Item Not for sale" is not ticked.

    Items may be ticked as inactive. To find inactive items use an Item report and remove the "Item inactive filter", add the barcode number or itemlookupcode in the right filter and generate. This should show this Item on the report. Open Item from report to bring the Item screen up, see if "Item Inactive" box is ticked, Un-tick it.

    Good Luck

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Item Alias Problems

    hello have you found a solution im having the same problem

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