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We have two cash receipts in one batch that have a status of “work”, but have not been posted in the GL. The document they have been applied to, shows no amount remaining, so we can’t just delete the CR. In googling this, the Professional Services Tool Library may be able to fix this, but it is only available to partners. How do I get this cash receipts back to an open status? Regards, Deborah |
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Dear Deborah,
A batch with a 'work' status would mean that it is not posted yet. An unposted cash receipt can be applied as well. Can you help me with understanding your case ?
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André Arnaud de Cal...
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