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Dynamics 365 Community / Forums / Microsoft Dynamics RMS (Archived) / RMS Dynamics POS Activ...
Microsoft Dynamics RMS (Archived)

RMS Dynamics POS Activation Wizard

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Posted on by Mark O'Donovan 50

Hi,

 I am after installing Microsoft RMS 2.0 on a new PC. When I tried to open the POS application a Activation Wizard appeared. I put in my Licence key that i had used on my old PC(broken) and followed the steps. Now everytime i go to open the POS application i get the following error - ""Register 1 is already active"

 I am now aware that the same licence key cannot be used on 2 different computers.

What i need to do is the following,

 1: Make the activation wizard appear on the new PC instead of this message when opened.

2: Transfer the licence key from the old PC to the new PC.

 

Can anyone help me or give me adivice with this matter as the customer care numbers haven't a clue what i am talking about.

 

Thanks

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  • Community Member Profile Picture
    Community Member on at
    Re: RMS Dynamics POS Activation Wizard

    Mark,
    This post has been moved to the Microsoft Dynamics RMS community forum. Please let me know if you have any questions.

  • Shahid Ghafoor Profile Picture
    Shahid Ghafoor 1,445 on at
    Re: RMS Dynamics POS Activation Wizard

     Dear,

    you can activate one key more than one time in the same PC, but you can not activate this key on other PC. It is a Microsoft Policy.Contact the partner where from you purchase this key and explain the entire scenario.

     

     

  • TimB Profile Picture
    TimB 1,175 on at
    Re: RMS Dynamics POS Activation Wizard
    [quote user="Mark O'Donovan"]i get the following error - ""Register 1 is already active"[/quote] This error means that you have another POS set to Register 1. You need to setup another register in SO Manager(Database > Registers > Register List) and then set the new pc to the new register number. You change the new computer register number in SO Administrator (File > Configuration > "Register" Tab > "Number" field.) Hope this helps. Tim
  • Ken49 Profile Picture
    Ken49 5 on at
    RE: RMS Dynamics POS Activation Wizard

    I know this is a little late but I just had the problem and after a reinstall I had to go into administrator and change the register number and that fixed the problem.

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