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Microsoft Dynamics CRM (Archived)

Email Activity in Time Line

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Posted on by 605

Hi All,

I am using Dynamics 365 Online, wherein in Activity Timeline, all the emails send and received  are listed here.

Now as per OOB behavior, the Timeline shows Incoming and Outgoing emails, with header showing From,To or to, from values based on ascending order.

I want to only show From field value in the Email Header timeline. (To field value must not be shown)

Is this achievable OOB, if not how can this be achieved.

Regards,

Rahul

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