66
I have Created an Email and used a Campaign entity as my Regarding Object. However when Inserting a Global Template to the Email it doesn't populate the contents of the email. This behavior I noticed is only for Campaign entity.
Why is that so? Are Campaign Entities not supporting Email Templates?
Hi Partner,
I test in my instance and I found when I chose Campaign or KB Article in regarding field, I will not be able to choose any templates, they are keep loading..
Then I tried another way, I fill in the "To" filed first with user or other entities expect KB, and then insert the template I need, finally fill in the regarding field with Campaign record, this worked well for me.
I'll raise a ticket to Microsoft Support Team and will let you know if there is any information.
Regards,
Leo
Stay up to date on forum activity by subscribing. You can also customize your in-app and email Notification settings across all subscriptions.
#1
André Arnaud de Cal...
291,253
Super User 2024 Season 2
#2
Martin Dráb
230,188
Most Valuable Professional
#3
nmaenpaa
101,156
Share
Report
All responses (
Answers (
