web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Dynamics 365 Sales Cha...
Customer experience | Sales, Customer Insights,...
Suggested Answer

Dynamics 365 Sales Chart configured correctly but labels are wrong in dashboard

(1) ShareShare
ReportReport
Posted on by 365AdminAccount 2
Hello, I currently have a chart configured and made using the built-in chart maker in dynamics 365 for sales. The 1st image is the chart configured as I want it shown below, however, when it is actually presented in the dashboard on sales proffesional (The 2nd image), it messes up the labels and makes it all "Won", I have no idea why this happens but I cant figure out how to fix it after doing quite a bit of troubleshooting myself. For reference, my Y-axis (Series) is a custom column I made, and my x-axis (category) is the ownderid and the statecode. Would appreciate any help I can get thank you.


1st Image: Chart configured correctly



2nd Image, chart presented in dashbaord
Categories:
Dynamics 365 Sales
I have the same question (1)
  • Suggested answer
    Jimmy Passeti Profile Picture
    Jimmy Passeti 845 Most Valuable Professional on at
    Hello,
     
    Dynamics 365 charts are somewhat limited, but you can make changes to the chart's XML to improve them.
    However, if you want something more elaborate, we recommend using Power BI (which can be natively integrated with Dynamics).
     
    Regards,
    Jimmy Passeti | Microsoft MVP
    ✅ Please mark as Verified if this answered your question!
  • Suggested answer
    Tom_Gioielli Profile Picture
    Tom_Gioielli 3,084 Super User 2026 Season 1 on at
    That's honestly a super weird one. The axis labels all look correct. Is this issue happening for all users in all browsers? Since the data showing in the chart looks consistent in both screenshots it truly just looks like a rendering error.
     
    Try resaving and publishing the charts and dashboards to ensure changes are coming through.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Congratulations to our 2025 Community Spotlights

Thanks to all of our 2025 Community Spotlight stars!

Congratulations to the February Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
ManoVerse Profile Picture

ManoVerse 180 Super User 2026 Season 1

#2
11manish Profile Picture

11manish 123

#3
CU11031447-0 Profile Picture

CU11031447-0 100

Last 30 days Overall leaderboard

Featured topics

Hide selecting Contact for potential customer when creating quote

Product updates

Dynamics 365 release plans