In the Reconcile Human Resources Information window, the "kind" of benefit selected for one of the deductions was entered incorrectly. How do you correct the benefit classification so that it reflects the correct "kind"?
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To take a long, circuitous route, you could probably delete all the employee records for this benefit, then delete the HR master record, then recreate the master & re-add all the employee-level benefits. I would hate to do that, though!
I managed to get MBS support to provide a SQL script that can be used in this circumstance. I imagine the need for this will become more common, now that HR is required for ACA compliance.
Best,
Lyn
I just had the same issue, in GP 2015, and here is the response from Microsoft Support. Please note, in my case, I specifically asked how to change one from "Medical" to "Misc Benefits," so these instructions are geared toward that:
I will have you change the classification type on the code on the HR side, by using these steps:
Make a current backup of the company database. (You may want to do this in a test company first to verify.)
Open a query window in SQL Server Management Studio.
Copy in this script to view the classification type on this code:
select BENEFITKIND_I, * from BE020230 where BENEFIT = 'xxx'
--insert in the code name for the xxx placeholder
BenefitKind_I means:
1=Health/medial
2=Life Ins
3=Retirement
4=Misc Benefit
Did you find a value of 1? If so, change it to a value of ‘4’ for “miscellaneous benefit” by using this script for the main setup code level:
update BE020230 set BENEFITKIND_I = '4' where BENEFIT = 'xxx' and BENEFITKIND_I = '1'
--insert in the code name for the xxx placeholder
Also, update the classification on the Employee Enrollment table as well by using this script:
update BE010130 set BENEFITKIND_I = '4' where BENEFIT = 'xxx' and BENEFITKIND_I = '1'
--insert in the code name for the xxx placeholder
Review in GP to make sure it is correct now, and then use it to make sure it works properly. If all is fine, then do the same steps on your live database.
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