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GP 11.00.2292, when initially logging into GP as "sa", the Home page shows all the shortcuts and folders added to the navigation pane. If I choose to switch user ids, when logging in as the new user (sales2), the navigation pane is blank except for the Home Icon, so all the shortcuts are gone. If I switch user ids back to "sa", all the shortcuts and folders are gone, displaying ONLY the HOME icon.
So if I switch user ids, all navigation shortcuts disappear for every user I try. This happens on multiple computers.
If I log out and back into GP, the navigation shortcuts appear again just fine. This only happens when switching User IDs from within GP.
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I think I've seen this problem before and it was caused by a 3rd party product. It may have actually been a 3rd party product in conjunction with having the 'Remember this Company' option box checked when logging in.
I would see if you can reproduce the problem with 3rd parties disabled.. and\or without having the 'Remember this Company' option box checked.
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