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Microsoft Dynamics CRM (Archived)

"Customer" field in Campaignresponse

Posted on by Microsoft Employee

The "customer" field in Campaignresponse is Enumerable of activityparty but when I create a campignresponse in dynamics, I can add only one entry for customer. I am so confused. Please suggest.

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  • Suggested answer
    PS Profile Picture
    PS 23,577 on at
    RE: "Customer" field in Campaignresponse

    Hi Usha,

    It indeed is confusing, in the customer field of campaign response can have either an account or a contact or else a lead at any given time. Which means it can hold values from different entities but only one at a time. following are the fields which can hold multiple values at a time, both cross entity or same entity:

    To, cc, Bcc in Emails

    Required Attendee, Optional Attendee in Appointments

    Read more about activity party:

    msdn.microsoft.com/.../gg328549.aspx

    community.dynamics.com/.../working-with-dynamics-crm-activity-party-lists-in-c-plugins

    www.powerobjects.com/.../party-list-fields-and-how-to-filter-custom-activity-records-that-use-them-using-advance-find

  • Verified answer
    TheMarkChristie Profile Picture
    TheMarkChristie 10,328 on at
    RE: "Customer" field in Campaignresponse

    A Campaign response should be made for each individual response and recorded against the Campaign and Customer (Customer in 2011 should be a partylist)

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