Hi
Does anyone know how to prevent the Queue Lookup from defaulting to "Business Queues"?
Steps to reproduce:
1. Open a Case
2. Click on the "Add to Queue" button
3. Select "Look Up More Records"
4. Lookup is defaulted to "Business Queues"
Thanks
David
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Hi Mark
It is yes but setting the Default view for the Queue entity doesn't seem to have any impact. You can't deactivate this view either as it's not a public view.
Thanks
David
Hi David
Is Business Queus a view? If so you would change the default view for that lookup
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