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Service | Customer Service, Contact Center, Fie...
Suggested Answer

How to fix "error loading control" when configuring the booking and work order form of the bookable resource booking entity.

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I am attempting to configure the bookable resources booking entity - the booking and work order form. The boxes for instructions and Primary Incident description, under the service tab, on the mobile app are too small to be easily read. I am looking for a way to make these boxes bigger. When I got to configure the entity in the power apps platform, it allows me to see the tabs however when I select either the Field Service or Customer tab it shows 'Error loading control" where it should be showing the fields and allow me to rearrange/resize them. If I understand correctly, the reason only these two tabs are effected is because they are pulling the info from the work order, as opposed to the General, notes, and timeline tabs which are not, but I'm not sure why it shows the above message in the first place. Any help would be greatly appreciated

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  • Fannie30 Profile Picture
    2,990 Moderator on at

    Can you elaborate on this.  are you seeing this error in make.powerapps.com when configuring OR in the mobile app itself?

  • Suggested answer
    Ali Khan Profile Picture
    1,380 on at

    I have seen this error sometimes coming up, even for other tables, on new form editor. I would suggest checking same controls in 'Classic editor'.

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