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978Dear experts,
I have a question for Collections process setup:
It is said that: The process steps are based on the leading or oldest open invoice. Each step uses this invoice to determine what communication or activity should take place with a specific customer.
So it means: System will take the oldest Invoice and compare with the condition: When and Days in relation to invoice due date to create Activity or Collection letter?
For example:
Which this setup, if the oldest Invoice is overdue for 10 days => Only Create Collection letters for Invoices overdue more than 10 days ?
Thank in advance,
Thu
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