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ReportIf a customer is assessed finance charges and pays their bill the next day we would like to remove the finance charges. We have used the adjust button under Account Information tab on the Customer Properties but it does not adjust the general ledger. So when you look for Customers that are past due those old finance charges still show as unpaid.
1) Is there any way to remove them?
2) Is there a better way to remove finance charges then just adjusting the account balance
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