web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Microsoft Dynamics RMS (Archived)

Finance Charges

(0) ShareShare
ReportReport
Posted on by

If a customer is assessed finance charges and pays their bill the next day we would like to remove the finance charges.  We have used the adjust button under Account Information tab on the Customer Properties but it does not adjust the general ledger.  So when you look for Customers that are past due those old finance charges still show as unpaid.

1) Is there any way to remove them?

2) Is there a better way to remove finance charges then just adjusting the account balance

*This post is locked for comments

I have the same question (0)

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Mansi Soni – Community Spotlight

We are honored to recognize Mansi Soni as our August 2025 Community…

Congratulations to the July Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics RMS (Archived)

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans