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Finance | Project Operations, Human Resources, ...
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Microsoft’s Future Direction for Rental Management in Dynamics 365

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Microsoft has shared its future vision for evolving rental operations within Dynamics 365 ERP as part of a more intelligent, connected, and agent-driven platform.

As these capabilities are expected to be introduced progressively toward 2026, how should organizations think about ERP strategy, process readiness, and long-term planning, especially for asset-heavy and project-based scenarios?

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  • André Arnaud de Calavon Profile Picture
    302,296 Super User 2025 Season 2 on at
    Hi,
     
    This is a broad question. Microsoft just announced that it will have a focus on rental, but it is unclear if the solution will be mostly horizontal or will really support Asset as a Service in depth. Microsoft also made the decision to move Field Service under the ERP umbrella. There will be tighter integrations with Project Operations, Finance, and SCM. That was announced in a recent presentation.
     
    In case an organization is in the rental business, then I do hope they are already aware of their processes. At my company, we just talked with an organization wondering which solution to use for their business. In case we are chosen to help them in their journey, we will first check the business processes and what is most important. Then we can suggest if the new rental features will be a fit or not. We will also evaluate existing ISVs for their focus and adaption on top of the new rental features. 
     
    You can't prepare for an implementation on a new standard rental yet. First, the acquired solution should be merged into the standard and stabilized. During a private preview, Microsoft will get a lot of feedback. That will also shape the roadmap for future enhancements. Companies can prepare by evaluating their current processes and see if there are improvements which should be taken into account. 

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