We have one account that is kicking the app to go offline. The account will kick anyone who is logged in and access the account offline. Seems to only be on the tablet app.
Any help would be appreciated!
We have one account that is kicking the app to go offline. The account will kick anyone who is logged in and access the account offline. Seems to only be on the tablet app.
Any help would be appreciated!
I figured it out. The account had a note with an attachment that was over 8mb in size. I removed the attachment and everyone could access the account again.
Hello, which app are you using?
Have you tried more than one tablet to see if this is still happening? And this happens with only one specific account?
Thanks!
Community Support Team - Esteban
If this Post helps, then please consider Accept as solution to help the other members find it more quickly.
Seems to be only on the tablet version of the app.
Stay up to date on forum activity by subscribing. You can also customize your in-app and email Notification settings across all subscriptions.
André Arnaud de Cal... 291,269 Super User 2024 Season 2
Martin Dráb 230,198 Most Valuable Professional
nmaenpaa 101,156