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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Not able to add web re...
Customer experience | Sales, Customer Insights,...
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Not able to add web resources in Microsoft Dynamics 365 customer service

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Posted on by Community member 4
Hi Leah Ju ,
 The solution you provided, I tried it but still it is not working for MSD 365. I am using trial version of MSD 365. Can trial version be blocker? Please confirm it.
  • Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    Not able to add web resources in Microsoft Dynamics 365 customer service
    Hi Partner,
    It shouldn't.
    I applied for a test environment and successfully added web resources.
    Also, the documentation doesn't mention the environment type as a constraint:
    You did add it on the corresponding form? Saved the published?
    Try using privacy mode or a different browser.

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