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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / I am Unable to create ...
Small and medium business | Business Central, N...
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I am Unable to create sales invoice or Purchase invoice if Customer or Vendor have recurring Lines

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Posted on by Dyavari Sandeep Yadav 112
hi,
I am using the business central version
 
when I am trying to create an Invoice, I am getting an error message, I found this is cause by Microsoft itself.
 
my development is depending on this process. How can I report this to Microsoft, how can I know that someone already raised this issue to Microsoft.
when I tried to create Sales Invoice for customer 10000 then I got an error.
 
 
any suggestions.
Please provide some information. 
  • Verified answer
    YUN ZHU Profile Picture
    YUN ZHU 84,557 Super User 2025 Season 1 on at
    I am Unable to create sales invoice or Purchase invoice if Customer or Vendor have recurring Lines
    PS: Dynamics 365 Business Central: Where to file bugs ,issues and Questions
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 84,557 Super User 2025 Season 1 on at
    I am Unable to create sales invoice or Purchase invoice if Customer or Vendor have recurring Lines
    Hi, hope the following helps.

    Summary of where to file bugs and issues

    As a partner, you have different support channels depending on what type of issue you want support for. The following list outlines the various channels.

    Issue type Site
    Submit support request on behalf of your Business Central online customers Start at the Business Central administration center where you can easily submit a support request in the Power Platform admin center. In the Business Central administration center, select the environment in which the issues has been found. Then, from the top menu, choose Support and New Support Request. This will redirect you to the Power Platform admin center where the request will be made.
    Report bug in a preview or beta version The MS Collaborate site
    Collaboration on the AL language and developer experience The AL Developer Preview GitHub repo
    As an ISV, report an issue in production code, such as a problem with Microsoft's application, upgrade, or telemetry The Partner Center Support site - choose the Marketplace Offers category, and then choose the relevant category in the Problem type field, such as Dynamics 365 Business Central Development > Core Application issues. You'll be asked to check resources and then to provide issue details.
    Report bug in supported in-market versions of Business Central on-premises The Support for business site
  • Gerardo Rentería García Profile Picture
    Gerardo Rentería Ga... 19,937 Most Valuable Professional on at
    I am Unable to create sales invoice or Purchase invoice if Customer or Vendor have recurring Lines
    Hi
    If it is an custom development, where exactly does the error occur? Could it be due to a missing serial configuration in the sales invoice document?
    Best
    GR
  • Suggested answer
    Umut Dogan Koc Profile Picture
    Umut Dogan Koc 87 on at
    I am Unable to create sales invoice or Purchase invoice if Customer or Vendor have recurring Lines
    Hello,
     
    I think Sales Header is not initialized when you tried to set a customer number. I detected this because your header does not shows any document number yet. 
    Can you try to click any of other fields first, before set a customer. Then system should assign a number to header, and it should shown at top of the page.
     
  • Suggested answer
    Khushbu Rajvi. Profile Picture
    Khushbu Rajvi. 17,402 Super User 2025 Season 1 on at
    I am Unable to create sales invoice or Purchase invoice if Customer or Vendor have recurring Lines
    Hi, I have done the same in version 25 and am not encountering any errors. Please set it up again and check.

    you can raised microsoft support using below steps: 
     

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