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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Push Notification - To...
Customer experience | Sales, Customer Insights,...
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Push Notification - Token does not appear

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Posted on by Shenkx 110

Push Notification - Token does not appear

Hey guys.
I've done push setup once (in real-time marketing) - and had no problems.
However, this time, even the iOS and Android applications have passed the validation step, the system does not generate the Token for me to connect the application.

Any suggestion? I followed the official documentation, and I didn't find anyone with this problem on the internet.

pastedimage1680717906122v1.png

I have the same question (0)
  • Verified answer
    Sayen Zhang Profile Picture
    Sayen Zhang Microsoft Employee on at

    Hi partner,

    Please check this information when you create a push notifications:

    1. Check if your country is supporting push notification: Azure Products by Region | Microsoft Azure

    2. Check if the user or team who is going to create a mobile application has admin privileges.

    pastedimage1680774201491v1.png

    3. Register your app with Azure AD and get authorization, try to get a refresh token. You can refer to this link: How to generate a refresh token for Microsoft Azure Data Manager for Energy Preview | Microsoft Learn

     

    Best Regards,

    Sayen Zhang

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