Hi,
We have added JavaScript where we need to hide Header Status Reason field on Case form through Javascript.
We have used below code
var statusReason_header = Xrm.Page.getControl("header_statuscode");
The above code is returning null reference in Interactive service hub. However the above piece of code is working in web client. We have placed Status Reason field on Case form Header.
Thanks
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Hi Bipin,
maybe you can workaround this with status reason transitions:
www.preact.co.uk/.../how-to-set-dynamics-crm-status-reason-transitions
technet.microsoft.com/.../dn660979.aspx
and there you could leave out the on-hold status reason.
Cheers,
Andreas
Hi Andreas,
We have the requirement to Hide onHold(2) optionset value from Status Reason field on Case form. We are getting Null reference through Javascript. Due to this below code is not executing
var statusReason_header = Xrm.Page.getControl("header_statuscode");
//Hide Status Reason OnHold value from Header
if (statusReason_header != null) {
statusReason_header.removeOption(2);
}
We have also placed the same field on Body of Case form and tried below code Xrm.Page.getControl("statuscode").removeOption(2); but this will hide OnHold optionset from Body field not from Header. Header Status Reason field would still show OnHold Optionset.
Hi Bipin,
maybe this helps:
www.magnetismsolutions.com/.../hiding-side-bar-fields-in-the-crm-2016-interactive-service-hub
Cheers,
Andreas
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