Microsoft Dynamics CRM (Archived)

error trying to customize status reason field in entity opportunity is tagged as closed

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Posted on by Community Member Microsoft Employee

Hi guys!

First of all, i want to apologize for my poor english. i will do my best trying to explain my problem.

The stoty looks like :

I need to modify the status reason optiones when an opportunity is tagged as closed

Out of the box the optiones are cancellad and out sold.

but i need to customize the field with three different options: Price, expired or missing information

Weel, i went to solutions, expand opportunity entity, fields, found the status code, and customize it...

I deleted cancelled and out sold options, and add price, expired and missing information.

I went to CRm to test the customization and somthing went wrong becauyse

a: The pop up dialog is not working

and b: when i go to the status code field to check whats going on, an error window pop up

see the attached image file

...

at this point, i dont know what to do and what i did in the wrong way.

Can you help me, please, :)?

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