web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

Community site session details

Community site session details

Session Id :
Service | Customer Service, Contact Center, Fie...
Unanswered

Control chat widget offline status

(2) ShareShare
ReportReport
Posted on by 4

Is there a way to control offline mode for chat widget except the working hours schedule.

I want a manual way to force chat offline and online

I want a chat widget to go offline if there is no capacity or presence.

I have the same question (0)

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Congratulations to our 2025 Community Spotlights

Thanks to all of our 2025 Community Spotlight stars!

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1
Tom_Gioielli Profile Picture

Tom_Gioielli 15 Super User 2025 Season 2

#1
Suriyanarayanan V Profile Picture

Suriyanarayanan V 15

#3
CU19070926-0 Profile Picture

CU19070926-0 10

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans