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Microsoft Dynamics CRM (Archived)

+ button missing in Quote, Order

Posted on by 40

Hi,

When I open CRM from tablet web browsers, I can't see + button for grid. I can see + button for custom entities but not orders,quotes,accounts,contacts.Is there any settings for this issue? 

0285.Screenshot_5F00_1.png

Best Regards,

Akbulut

*This post is locked for comments

  • Alex Fun Wei Jie Profile Picture
    Alex Fun Wei Jie 33,626 on at
    RE: + button missing in Quote, Order

    Hi,

    while waiting for answer in here, raise a ticket to microsoft first.

  • Alex Fun Wei Jie Profile Picture
    Alex Fun Wei Jie 33,626 on at
    RE: + button missing in Quote, Order

    Hi,

    while waiting for answer in here, raise a ticket to microsoft first.

  • Akbulut Profile Picture
    Akbulut 40 on at
    RE: + button missing in Quote, Order

    Hi ,

    Thanks for your answer but I checked entity settings which are correct. Do you have any idea about this issue?

    Thanks a lot.

  • Kokulan Profile Picture
    Kokulan 18,048 on at
    RE: + button missing in Quote, Order

    Hi

    Please make sure the entity is not configured to be read-only for mobile.

    Please see the screenshot below and also make sure the user has correct security roles assigned that allows them to create the record.

    ScreenClip-_5B00_170_5D00_.png

    Hope this helps

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