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Customer experience | Sales, Customer Insights,...
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Dynamics Marketing and Global Address Book (F&O)

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Posted on by 641

Hey,

we currently experiencing an Issue with the activation of the global address Book and Dynamics marketing.

When a Contact is created by a Marketing form Submission the required PartyID from the global address book is Not populated on the Form which ultimately leads to an error when we try updating data of the Contact record.

whereas the Creation of a Contact in CRM works Fine an the mandatory partyid Field is populated.

it is a heavy road blocker at the Moment.

did anyone experience something Similar?

any Suggestion or help is Highly appreciated,

Best regards Mario

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