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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Adx Portal: Chart not ...
Microsoft Dynamics CRM (Archived)

Adx Portal: Chart not showing any data in Adx Portal but Custom View brings data in CR

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Posted on by Rizwan Aarif 480

Hi,

I have created a custom view in CRM and a chart for this view in Dynamics CRM (365). I am trying to display the chart of a web page in Adx Portal using the code like below:-

{% chart id:"30HJ1C84-7ADA-E811-8104-3863BB36ED00" viewid:"CDE5Z7BC-78DA-E711-8104-3863BB36ED00" %}

Problem:
In CRM, my view brings 5 records and I can also see the chart being populated with data in CRM like below

CRMCHART.PNG

but in Portal it does not show any data like below. If I remove the filters from view which results in around 600+ records, Adx Portal shows the chart properly (with data) but for 6-10 records it's not showing anything.

ADXChart.PNG

Can someone help me with this issue? Will Adx Portal not display/populate chart if records are lesser ? I am unable to identify the issue. (The same chart works with removed filters (same view) and other views.

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  • Rizwan Aarif Profile Picture
    Rizwan Aarif 480 on at
    RE: Adx Portal: Chart not showing any data in Adx Portal but Custom View brings data in CR

    Thanks for you suggestion Tino.

    I don't think there is an issue with permissions. I can see the data populated in chart when I remove filters from view and it gives more results. But with fewer 6-7 records, chart does not get populated.

  • Rizwan Aarif Profile Picture
    Rizwan Aarif 480 on at
    RE: Adx Portal: Chart not showing any data in Adx Portal but Custom View brings data in CR

    Hi Arpit,

    Thanks for your suggestion. As I mentioned, I have tried the same chart + view with restrictons (view filters relaxed to produce more records) lessened, It shows data in chart when # of records is higher (e.g. 100+) but when I apply the actual filters in view and records are only 6-7, ADX does not display any data in chat.

    And it's CRM Portal I believe.

    ****.microsoftcrmportals.com

  • Suggested answer
    Tino Rabe Profile Picture
    Tino Rabe 652 on at
    RE: Adx Portal: Chart not showing any data in Adx Portal but Custom View brings data in CR

    Hi,

    I assume you have Entity Permissions and a Web Role in place for the Entity of that chart?

  • Arpit Shrivastava Profile Picture
    Arpit Shrivastava 7,518 User Group Leader on at
    RE: Adx Portal: Chart not showing any data in Adx Portal but Custom View brings data in CR

    Hi Arif,

    Unfortunately, Adxstudio does not support Charts and Dashboards OOB. You can achieve it in CRM Portals though.

    In Adxstudio, you need to write your own code (server or client side) to show the data in graphical format.

    Hope it helps.

    Please close this thread by marking the answer as verified.

    Cheers

    Arpit

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