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If an invoice is captured manually, at the end of the first line entry, the Intrastat requirements window pops up and calls for required data - as per Requirements setup.
Each successive Intrastat detail line is then populated correctly, including the Goods and Statistical Values (equal to the Extended Price for the line).
This is NOT happening with orders, and does not update when orders are transferred to Invoice..
Alarmingly, with both invoices and orders, the user is prompted that Intrastat data is missing if Incoterms and/or Port are left blank; but not if the Goods and Statistical Values are left at 0 - I suspect this is as these 2 fields have 0.00 populated, so are not blank.
Manually transferring an order to Invoice does NOT populate the 2 missing values.
If I open an existing invoice (where the data is missing) and edit a quantity, the Goods and Statistical Values update in the Intrastat window.
Does anyone know what I have missed in our setup?
Has anyone encountered this issue before?
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