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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Getting multiple email...
Small and medium business | Business Central, N...
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Getting multiple email notification for a PO approval or cancellation

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Posted on by arviax 1,385

Hi Friends,

Version: NAV 2018

Few users were having SUPER user access and I removed it recently. After that those users did not get any email notification for approvals. I read in a forum that Job Queue randomly used those Super users IDs and after removing, it blinks for searching the user ID which is not there and hence stopped sending notifications.

Based on the error captured in Job Queue Log Entries, I created new permission set with below TableData with read access and assigned to the users.

1. SMTP Mail Setup (Table: 409)
2. Notification Setup (Table: 1512)
3. Sent Notification Entries (Table: 1514)
4. Scheduled Task (Table: 2000000175)

After assigning the above permission sets to the users, they are getting multiple email notification for when a Purchase Order is sent for approval or while cancelling a PO.

May I know what is the issue and how to overcome it.

Thanks in advance, Aarvi.

  • arviax Profile Picture
    arviax 1,385 on at
    RE: Getting multiple email notification for a PO approval or cancellation

    Hi Vanessa,

    Thank you very much for you reply. Shall check on that and update.

  • Suggested answer
    Vanessa Garcia Profile Picture
    Vanessa Garcia on at
    RE: Getting multiple email notification for a PO approval or cancellation

    Hello Aarvi,

    There was a hotfix for NAV2018 related to this same problem (in CU05)

    https://support.microsoft.com/en-gb/help/4171921/cumulative-update-05-for-microsoft-dynamics-nav-2018-build-21836 

    pastedimage1605686149874v1.png

    TFS 263714 - Repeated email notifications for Cancel Approval Request of Purchase Order

    The changes to fix is were related just to permissions in Codeunit 1510 - Notification Management:

    +------------------------------------------------------------------------------+
    | OBJECT Codeunit 1510 Notification Management               | 
    +------------------------------------------------------------------------------+
    ---------- Before (BEFORE) ---------- Codeunit 1510 ---------- Properties ------
    PROPERTIES
    {
    Permissions=TableData 458=i,
    - TableData 1511=rimd;
    OnRun=BEGIN
    END;

    ---------- After (AFTER) ------------------------------------------------------
    PROPERTIES
    {
    Permissions=TableData 458=i,
    + TableData 1511=rimd,
    + TableData 1514=rim;
    OnRun=BEGIN
    END;

    --------------------------------------------------------------------------------

    Not sure if this helps you with your current issue?

    Otherwise I would recommend that you log a Service Request, so we can help you further.

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