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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / GP2013 login crash
Microsoft Dynamics GP (Archived)

GP2013 login crash

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Posted on by Community Member Microsoft Employee

i was able to install dynamics gp 2013.  But while logging it crashed, got the following from eventviewer.  All the required compenents like .net framework 4, office 2010, dexterity shared components is already available.  Can anyone please help with the below.

Faulting application name: Dynamics.exe, version: 12.0.196.0, time stamp: 0x50bd39ad
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18015, time stamp: 0x50b83c8a
Exception code: 0xe0434352
Fault offset: 0x0000c41f
Faulting process id: 0x6ee4
Faulting application start time: 0x01ce3c39d772a82c
Faulting application path: C:\Program Files (x86)\Microsoft Dynamics\GP2013\Dynamics.exe
Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
Report Id: 189a607c-a82d-11e2-bf91-00215abc21ad

Application: Dynamics.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.MethodAccessException
Stack:
   at Microsoft.Dexterity.Shell.NavigationForm.RebuildNavigationPane()
   at Microsoft.Dexterity.Shell.NavigationForm.OnShown(System.EventArgs)
   at System.Windows.Forms.Form.CallShownEvent()
   at System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry)
   at System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(System.Object)
   at System.Threading.ExecutionContext.runTryCode(System.Object)
   at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode, CleanupCode, System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry)
   at System.Windows.Forms.Control.InvokeMarshaledCallbacks()
   at System.Windows.Forms.Control.WndProc(System.Windows.Forms.Message ByRef)
   at System.Windows.Forms.ScrollableControl.WndProc(System.Windows.Forms.Message ByRef)
   at System.Windows.Forms.Form.WndProc(System.Windows.Forms.Message ByRef)
   at Microsoft.Dexterity.Shell.DexBaseForm.WndProc(System.Windows.Forms.Message ByRef)
   at Microsoft.Dexterity.Shell.NavigationForm.WndProc(System.Windows.Forms.Message ByRef)
   at System.Windows.Forms.Control+ControlNativeWindow.OnMessage(System.Windows.Forms.Message ByRef)
   at System.Windows.Forms.Control+ControlNativeWindow.WndProc(System.Windows.Forms.Message ByRef)
   at System.Windows.Forms.NativeWindow.DebuggableCallback(IntPtr, Int32, IntPtr, IntPtr)
   at <Module>.TNT_new_event_loop(Int16 (HWND__*, EVENT*, Int16*), Int16, Int16)
   at <Module>.dtw_run()
   at <Module>._WinMainCRTStartup()

*This post is locked for comments

  • Mangesh Divekar Profile Picture
    Mangesh Divekar on at
    RE: GP2013 login crash

    thanks... it solved my problem.

    Regards

    Mangesh Divekar

    Sunbridge Software Services.

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: GP2013 login crash

    is this how you were able to fix the problem that you had..was with SSRS Security?  Ok.. Thank You.  This worked.  I opend up the security on the access group a little more for the KPI folder and now they all have access.

  • Suggested answer
    sandipdjadhav Profile Picture
    sandipdjadhav 18,265 on at
    RE: GP2013 login crash

    Steve,

    Is it happening when users are accessing Navigation Pane sections? If yes then I SRS security is probably not setup or setup correctly.

    mbs2.microsoft.com/.../KBDisplay.aspx

    Thanks

    Sandip Jadhav

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: GP2013 login crash

    Hi Sandip,  Im getting what look to be the same error you have posted here.  The error my users are getting is when they click on the Employees on the left nav pain under the HR & Payroll header.  all users lock up and crash out of GP 2013.  as with you I'm on Win 2012 and SQL 2012 the client is a 2012 Term Server.

    Application: Dynamics.exe

    Framework Version: v4.0.30319

    Description: The process was terminated due to an unhandled exception.

    Exception Info: System.InvalidOperationException

    Stack:

      at System.Windows.Threading.Dispatcher.VerifyAccess()

      at System.Windows.DependencyObject.SetValue(System.Windows.DependencyProperty, System.Object)

      at Microsoft.Dynamics.GP.BusinessIntelligence.ReportViewer.BaseReportControl.ShowNewReport(Microsoft.Dynamics.GP.BusinessIntelligence.ReportViewer.ReportResult, System.String)

      at Microsoft.Dynamics.GP.BusinessIntelligence.ReportViewer.BaseNavigator.UpdateReport(Microsoft.Dynamics.GP.BusinessIntelligence.ReportViewer.ReportResult, System.String)

      at Microsoft.Dynamics.GP.BusinessIntelligence.ReportViewer.BaseNavigator.Refresh(System.String, Microsoft.Dynamics.GP.BusinessIntelligence.ReportViewer.ReportResult[])

      at Microsoft.Dynamics.GP.BusinessIntelligence.ReportViewer.ReportNavigator.ResultStore_ResultError(System.Object, Microsoft.Dynamics.GP.BusinessIntelligence.ReportViewer.ReportResultEventArgs)

      at Microsoft.Dynamics.GP.BusinessIntelligence.ReportViewer.ReportResultStore.CallResultError(Microsoft.Dynamics.GP.BusinessIntelligence.ReportViewer.ReportResult, System.Exception)

      at Microsoft.Dynamics.GP.BusinessIntelligence.ReportViewer.ReportResultStore.ResultPortal_GetReportImagesComplete(System.Object, Microsoft.Dynamics.GP.BusinessIntelligence.ReportViewer.ReportResultEventArgs)

      at Microsoft.Dynamics.GP.BusinessIntelligence.ReportViewer.ReportPortal.CurrentReportThread_GetReportImagesComplete(System.Object, Microsoft.Dynamics.GP.BusinessIntelligence.ReportViewer.ReportResultEventArgs)

      at Microsoft.Dynamics.GP.BusinessIntelligence.ReportViewer.ReportPool.StartGetReportImages(Microsoft.Dynamics.GP.BusinessIntelligence.ReportViewer.Report)

      at Microsoft.Dynamics.GP.BusinessIntelligence.ReportViewer.ReportPortal+<>c__DisplayClass8.<StartGetReportImages>b__5(System.Object)

      at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(System.Object)

      at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)

      at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)

      at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()

      at System.Threading.ThreadPoolWorkQueue.Dispatch()

      at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()

    Please let me know how you fixed yours.  

    Thanks,

    Steve

    SKawa@wennsoft.com

  • sandipdjadhav Profile Picture
    sandipdjadhav 18,265 on at
    RE: GP2013 login crash

    I am getting same kind of error whereas we don't have AX installed anywhere.

    faulting application name: Dynamics.exe, version: 12.0.232.0, time stamp: 0x515dcd6d

    Faulting module name: KERNELBASE.dll, version: 6.1.7601.17932, time stamp: 0x50327672

    Exception code: 0xe0434352

    Fault offset: 0x0000c41f

    Faulting process id: 0xb70

    Faulting application start time: 0x01ce8760864fe4f9

    Faulting application path: C:\Program Files (x86)\Microsoft Dynamics\GP2013\Dynamics.exe

    Faulting module path: C:\Windows\syswow64\KERNELBASE.dll

    Report Id: 281e1a38-f355-11e2-a138-001c42b95dd6

    Somehow this error is not getting now but other error is crashing GP.- GP Environment - WIn 2012, SQL 2012 + Dynamics GP 2013.

    Error:

    Application: Dynamics.exe

    Framework Version: v4.0.30319

    Description: The process was terminated due to an unhandled exception.

    Exception Info: System.InvalidOperationException

    Stack:

      at System.Windows.Threading.Dispatcher.VerifyAccess()

      at System.Windows.DependencyObject.SetValue(System.Windows.DependencyProperty, System.Object)

      at Microsoft.Dynamics.GP.BusinessIntelligence.ReportViewer.BaseReportControl.ShowNewReport(Microsoft.Dynamics.GP.BusinessIntelligence.ReportViewer.ReportResult, System.String)

      at Microsoft.Dynamics.GP.BusinessIntelligence.ReportViewer.BaseNavigator.UpdateReport(Microsoft.Dynamics.GP.BusinessIntelligence.ReportViewer.ReportResult, System.String)

      at Microsoft.Dynamics.GP.BusinessIntelligence.ReportViewer.BaseNavigator.Refresh(System.String, Microsoft.Dynamics.GP.BusinessIntelligence.ReportViewer.ReportResult[])

      at Microsoft.Dynamics.GP.BusinessIntelligence.ReportViewer.ReportNavigator.ResultStore_ResultError(System.Object, Microsoft.Dynamics.GP.BusinessIntelligence.ReportViewer.ReportResultEventArgs)

      at Microsoft.Dynamics.GP.BusinessIntelligence.ReportViewer.ReportResultStore.CallResultError(Microsoft.Dynamics.GP.BusinessIntelligence.ReportViewer.ReportResult, System.Exception)

      at Microsoft.Dynamics.GP.BusinessIntelligence.ReportViewer.ReportResultStore.ResultPortal_GetReportImagesComplete(System.Object, Microsoft.Dynamics.GP.BusinessIntelligence.ReportViewer.ReportResultEventArgs)

      at Microsoft.Dynamics.GP.BusinessIntelligence.ReportViewer.ReportPortal.CurrentReportThread_GetReportImagesComplete(System.Object, Microsoft.Dynamics.GP.BusinessIntelligence.ReportViewer.ReportResultEventArgs)

      at Microsoft.Dynamics.GP.BusinessIntelligence.ReportViewer.ReportPool.StartGetReportImages(Microsoft.Dynamics.GP.BusinessIntelligence.ReportViewer.Report)

      at Microsoft.Dynamics.GP.BusinessIntelligence.ReportViewer.ReportPortal+<>c__DisplayClass8.<StartGetReportImages>b__5(System.Object)

      at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(System.Object)

      at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)

      at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)

      at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()

      at System.Threading.ThreadPoolWorkQueue.Dispatch()

    Any help on this will be highly appreciable.

    Thanks

    Sandip

      at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()

  • Verified answer
    DWilliams Profile Picture
    DWilliams 30 on at
    RE: GP2013 login crash

    The issue on my system was due to an incompatibility with AX 2012. Once I uninstalled the AX client, GP no longer crashed with that error. Apparently this incompatibility has been an issue even with GP 2010, as I found a post addressing this in relation to that version:

    community.dynamics.com/.../181976.aspx  

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: GP2013 login crash

    Well, i tried in another fresh server.  installing GP and restoring the DB from previous server and now am able to login into GP 2013 without crash.  The difference here is a fresh server.

  • Richard Whaley Profile Picture
    Richard Whaley 25,195 on at
    RE: GP2013 login crash

    Sometimes I check too many boxes.

  • L Vail Profile Picture
    L Vail 65,271 on at
    RE: GP2013 login crash

    A suggested answer?  You got my hopes up and then my dreams were shattered.

    LV

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: GP2013 login crash

    I haven't installed in the client yet. It occurs only in the server.  To add more info the server has already running Ax 2012 and Nav 2013.  

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