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Finance | Project Operations, Human Resources, ...
Answered

Double lines for double sales tax in accounting distributions for free text invoice

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Posted on by 278
Hi Dynamics Community,
 
One organization I'm working with have found two examples of free text invoices that have a difference in sales tax between the GL-transactions, customer transactions and tax transactions.
 
For both of the two invoice lines, the GL transactions to the sales tax account have double the correct values.
When viewing accounting distributions, there appear two lines with two tax codes (same tax code appearing twice) with the same amount repeated twice.
The customer transaction excludes the double tax amount.
The tax transactions exclude the double tax amount too.
 
GL-transaction on tax account: showing double the tax amount (wrong)
Customer transaction: excludes the double tax amount (correct)
Tax transaction: excludes the double tax amount (correct)
 
I'm writing to see if anyone has experienced a similar problem?
 
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I have the same question (0)
  • André Arnaud de Calavon Profile Picture
    304,393 Super User 2026 Season 1 on at
    Hi Dan,

    If I'm not mistaken, there used to be a known issue about double tax details. You can use LCS Issue search to see if there is indeed a known issue that got fixed already.
  • Verified answer
    Giorgio Bonacorsi Profile Picture
    2,584 on at
    Hello, 
     
    André Arnaud is right, this is a known issue that sometimes occurs. Microsoft has released fixes for it.
    Have you update manually the sales tax amount on the free text invoice?
     
     
     
    Thank you, 
    Giorgio

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