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Customer experience | Sales, Customer Insights,...
Answered

Import Contact Point Preferences

Posted on by 87
Hey there,
 
I would like to import data into the prefrence center. We have a list of opt-ins that needs to be created. Unfortunately, the import was not possible, errors were always displayed. 
We are currently taking the detour via a marketing list. We import the contacts and add them to the list during the import. Then we load the opt-ins via the /Load Consent Data/ function. This works great.
How do you do that? What are your workarounds?
 
Maybe some of you found a better way to do :-)
 
Greetings,
Ferdinand 
  • Ferdinand Ganter Profile Picture
    Ferdinand Ganter 87 on at
    Import Contact Point Preferences
    Hey,
     
    ah, i took the wrong "Contact Point Consent" Table all the time. Shame on me. Thanks for your message!
  • Verified answer
    Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    Import Contact Point Preferences
    What is the error encountered when importing? I can import it successfully.
    Whether you have downloaded the template for the corresponding table?
    Note: there are three table with same name, select the latest one
    Test:
    1)Example excel:
    2)Import from excel.
    3)Result:

    I hope you can mark my answer verified if it is helpful! If you have any questions, please feel free to contact me.
    Regards,
    Leah

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