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Microsoft Dynamics SL (Archived)

What causes fatal crash of AP Payment Selection screen

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After upgrading to Dynamics SL 2011 from v. 6.5 SP3, we cannot use the AP Payment Selection process.  The screen crashes with the following error:

We are running in a terminal server environment (Windows Server 2008 R2 64-bit, SQL Server 2008 R2 64-bit).  SL and SQL are not on the same server and SQL is a named instance.

Problem signature:

  Problem Event Name:                        BEX

  Application Name:                             0350000.EXE

  Application Version:                           8.0.20321.0

  Application Timestamp:                    4d87691f

  Fault Module Name:                          MSVCR90.dll

  Fault Module Version:                        9.0.30729.5570

  Fault Module Timestamp:                 4d2c14d2

  Exception Offset:                                00036d36

  Exception Code:                                  c0000417

  Exception Data:                                   00000000

  OS Version:                                          6.1.7601.2.1.0.18.10

  Locale ID:                                             1033

  Additional Information 1:                  631f

  Additional Information 2:                  631f591448e0c18953bd84b64c11c53f

  Additional Information 3:                  d9e8

  Additional Information 4:                  d9e8da1f74375a8d2c094da53fcbb4d6

I tried running the AP Payment Selection process with fatal diagnostics turned on in the event log options and I got this error at the end of the event log.

schk(pmsg={call AP_Pay_Select(  'KNEAL',,poption=SqlState = 01000 NativeError = 16954 Er,cursor=2,err=16954)

 

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  • Community Member Profile Picture
    on at
    Re: What causes fatal crash of AP Payment Selection screen

    I've already run the script from  KB article 2551470.  That doesn't fix my issue.

  • scommar Profile Picture
    207 on at
    Re: What causes fatal crash of AP Payment Selection screen

    There is a hot fix for this error.

    Look at KB article 2551470.  

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