Dynamics Community Forum Thread Details

What causes fatal crash of AP Payment Selection screen

After upgrading to Dynamics SL 2011 from v. 6.5 SP3, we cannot use the AP Payment Selection process. The screen crashes with the following error:

We are running in a terminal server environment (Windows Server 2008 R2 64-bit, SQL Server 2008 R2 64-bit). SL and SQL are not on the same server and SQL is a named instance.

Problem signature:

Problem Event Name: BEX

Application Name: 0350000.EXE

Application Version: 8.0.20321.0

Application Timestamp: 4d87691f

Fault Module Name: MSVCR90.dll

Fault Module Version: 9.0.30729.5570

Fault Module Timestamp: 4d2c14d2

Exception Offset: 00036d36

Exception Code: c0000417

Exception Data: 00000000

OS Version: 6.1.7601.2.1.0.18.10

Locale ID: 1033

Additional Information 1: 631f

Additional Information 2: 631f591448e0c18953bd84b64c11c53f

Additional Information 3: d9e8

Additional Information 4: d9e8da1f74375a8d2c094da53fcbb4d6

I tried running the AP Payment Selection process with fatal diagnostics turned on in the event log options and I got this error at the end of the event log.

schk(pmsg={call AP_Pay_Select( 'KNEAL',,poption=SqlState = 01000 NativeError = 16954 Er,cursor=2,err=16954)

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