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Microsoft Dynamics AX (Archived)

Quantity cannot be reduced because the remaining update quantity changes sign

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Posted on by 420

Hi All,

I have I issue when try to cancel delivery remainder in Purchase Order line, when i tried to cancel PO line this error coming out. 

2043.po2.png

When I click  cancel delivery remainder, this error coming out stating that "Quantity cannot be reduced because the remaining update quantity changes sign"

3821.po3.png

When I check under General tab, line quantity. I found out the item have been registered but not yet perform receiving. Somehow, due to this registered item. I cannot cancel delivery remainder.

7367.po1.png

4073.po4.png

Somehow, due to registered un-receive item. The product receipt have been grey out and the line status still OPEN ORDER.

For this situation, how do I cancel delivery remainder for the item? Please share your experience on this. 

Thanks all.

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  • Verified answer
    Sunil Swank Profile Picture
    255 on at
    RE: Quantity cannot be reduced because the remaining update quantity changes sign

    Dear Adhha

    Open the purchase order and go tho General-->line quantity, in that you can see a option called as update line, click that and there you can find the Registration. So click that and unregister that and try to cancel the delivery reminder.

    Regards

    Sunil

  • Adhha Adnan Profile Picture
    420 on at
    RE: Quantity cannot be reduced because the remaining update quantity changes sign

    Hi Brandon Wiese,

    I have tried to cancel the registration and update the delivery remainder, but he registration button grey out which mean I cannot do any changes to it.

    1411.po5.png

    Then, i suppose to do, to cancel registration in this situation? Should I just cancel the receiving to fix this.

    Thanks

  • Suggested answer
    Brandon Wiese Profile Picture
    17,788 on at
    RE: Quantity cannot be reduced because the remaining update quantity changes sign

    Cancel the registration?  Then cancel the line or update deliver remainder to 0?

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