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Bank Acc. Reconciliation- Bank Account Ledger Entry not able to "Remove Match"

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Hi, all

Pls help - suddently my customer is not able to use function "Remove Match"..... (they have used "Import Statement" - and system automatically has applied a specific line, but the bank statement line is still open and not matched but ful amount in diffence.

Any idea why ? They have used this functionality in 1,5 year

They are using Version: DK Business Central 19.2 (platform 19.0.32956.34969 + program 19.2.32968.33612)

Hope to hear from one of you.

Thanks

Heidi

  • Suggested answer
    Andy Sather Profile Picture
    Andy Sather on at
    RE: Bank Acc. Reconciliation- Bank Account Ledger Entry not able to "Remove Match"

    Hello,

    If you don't get further responses to this issue, you may want to raise a support request to Microsoft support via your CSP / Partner.

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