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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / B2B Ecommerce for POS
Supply chain | Supply Chain Management, Commerce
Suggested Answer

B2B Ecommerce for POS

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Posted on by SD-25070532-0 3
Hi,
 
Does Microsoft Dynamics 365 supports B2B E-Commerce functionality for POS (point of sale) system?
  • Shafeeque P. Profile Picture
    Shafeeque P. 6,533 Moderator on at
    Could you please elaborate on what B2B features are expected on POS ? 
  • Suggested answer
    P Jackson Profile Picture
    P Jackson 1,614 on at
    No
  • SD-25070532-0 Profile Picture
    SD-25070532-0 3 on at
    Does Microsoft Dynamics 365 supports B2B E-Commerce functionality for POS (point of sale) system?
     
    The expected features for B2B POS: Product setup, lead generation, Quotation and proposal creation, Order placement, Payment Processing, Order Fulfillment, Installation and training, Ongoing support, Feedback collection etc.
     
    So, by leveraging these capabilities business can streamline their operations, enhance customer engagement, improving overall efficiency.
     
    So, is there any kind of content or document present in Microsoft learn portal or is this process and capabilities supported by Microsoft currently?
  • Shafeeque P. Profile Picture
    Shafeeque P. 6,533 Moderator on at
    Point of sales is targeted for B2C customers. Some of the functionalities you listed are available on POS, but more from B2C POV. For B2B flow, FnO will be the best choice.

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