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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Deferral entry not app...
Microsoft Dynamics GP (Archived)

Deferral entry not appearing in GL

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Posted on by Warren May 455

I have a situation where we are using the Revenue/Expense Deferral module.  We ran the deferral for the month of January and all the postings look fine when viewing the Deferral Inquiry Zoom screen.  But the journal entries don't appear in the general ledger.

Has anyone had this problem.

Thanks.

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  • L Vail Profile Picture
    L Vail 65,271 on at
    Re: Deferral entry not appearing in GL

    Warren,

    Is this an isolated incident or does it happen every time?

    On the General Ledger setup window, what is the value in the 'Deletion of Saved Transactions' checkbox?

    On the Deferral Setup window, what is the value of the 'Automatically Post Through GL' radio button?

    Kind regards,

    Leslie

  • Warren May Profile Picture
    Warren May 455 on at
    Re: Deferral entry not appearing in GL

    This is the first time this has happened?

    The "Deletion of Saved Transactions" checkbox is checked on the GL setup window.

    The "Automatically Post Through GL" button is set to Yes.

    Thanks.

    -Warren

  • L Vail Profile Picture
    L Vail 65,271 on at
    Re: Deferral entry not appearing in GL

    Warren,

    This may be a silly question, but I need to ask. Were you looking in the GL Detail Inquiry window for the GL transactions?

    When you print the Deferral Report, it will include the gl account that the entry should have posted to. Is it an account you anticipated and looked at? The posting date is also specified.

    Does this all check out?

    Kind regards,

    Leslie

  • Warren May Profile Picture
    Warren May 455 on at
    Re: Deferral entry not appearing in GL

    Yes, I reviewed the GL Detail Inquiry window.  I was expecting to see an entry for 1/1/12, but no entry was listed.

    The Deferral Report also noted the anticipated GL accounts and posting date.

    So everything checks out?

    Thanks.

    -Warren

  • Suggested answer
    Dale Coulthard Profile Picture
    Dale Coulthard 3,055 on at
    Re: Deferral entry not appearing in GL

    We have only begun to utilize this feature, so we have run into "problems" which appear to be exactly what you describe, so I hope I am helping.  

    Is the batch sitting in error status (Batch recovery)?  We have found that if we are working in month 2 and the invoice has a month of 1 (which we have closed), the initial entry/batch seems to always try to post to month 1 instead of month 2 (no matter if we tell it to use a posting date of month 2).  We simply go into the errored batch, change the month to 2 and post it and all is well again.

    We could be missing a step in our process which causes this so maybe you are not seeing this issue related to the transaction in question, but wanted to throw my question/idea out there.

    Best regards,

    Dale

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