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Dynamics 365 Community / Forums / Microsoft Dynamics 365 | Integration, Dataverse... / What is causing this f...
Microsoft Dynamics 365 | Integration, Dataverse...
Suggested Answer

What is causing this failing job?

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Posted on by MTWorsham 21
I have a job failing daily and I have no idea what is causing it.  Here are the details:
 
Name of job: Microsoft.Dynamics.OmnichannelBotExtension.Plugins.PostOperationAddBotSessionPlugin: Create of conversationtranscript
 
Job owner: #powervirtualagentsprod

Error details/plugin trace:
 
 
 
I have the same question (1)
  • Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    Hi Partner,
    Through my search, i found this:
    It seems that it is OOB plugin, it's possible that the use of these two dependencies is causing an error.
    But i cannot meet this same error, Maybe you need open one ticket for Microsoft support team for more detailsï¼›
  • Community member Profile Picture
    Community member 2 on at
    We are also facing this issue at my customer several times a day. It is pretty annoying😅 Any solution yet?
  • Suggested answer
    JinsengIT Profile Picture
    JinsengIT 42 on at
    I opened a case with Microsoft and it was a known issue. Microsoft has pushed multiple fixes, and now we're not seeing these failures any longer.

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