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What is causing this failing job?

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Posted on by MTWorsham

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I have a job failing daily and I have no idea what is causing it. Here are the details:

Name of job: Microsoft.Dynamics.OmnichannelBotExtension.Plugins.PostOperationAddBotSessionPlugin: Create of conversationtranscript

Job owner: #powervirtualagentsprod

Error details/plugin trace:

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JinsengIT 38 on at

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What is causing this failing job?

I opened a case with Microsoft and it was a known issue. Microsoft has pushed multiple fixes, and now we're not seeing these failures any longer.
Community member 2 on at

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What is causing this failing job?

We are also facing this issue at my customer several times a day. It is pretty annoying😅 Any solution yet?
Leah Ju Microsoft Employee on at

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What is causing this failing job?

Hi Partner,

Through my search, i found this:

It seems that it is OOB plugin, it's possible that the use of these two dependencies is causing an error.

But i cannot meet this same error, Maybe you need open one ticket for Microsoft support team for more details；

Get Help + Support - Dynamics | Microsoft Docs

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