News and Announcements icon

Dynamics 365 CommunityForums Microsoft Dynamics CRM (Archived) Outlook Client, Adding...

Microsoft Dynamics CRM (Archived)

Outlook Client, Adding attachments to Mail Merge not working

(0) Share

Report

Report

Posted on by TrevorB

105

Hi All

Using Dynamic 365 online and the Dynamics 365 Client for Outlook (9.0.2.426).

The mail merge function is working fine until I try to add an attachment to the mail merge.

The email never gets sent, it is sitting in the user’s outlook drafts folder and there is no attachment with the email. Works fine with no attachment.

Am I missing something when attaching the file or is there some other setting I am missing.

Appreciate any suggestion on how to resolve this.

Regards

Trevor

*This post is locked for comments

All responses Img

All responses (2)

Answers Img

Answers (0)

TrevorB 105 on at

Like (0)

Report

RE: Outlook Client, Adding attachments to Mail Merge not working

Hi Jos

Unfortunately no. Have tried from multiple user accounts and computers but the same result.

Still hoping someone can provide some advice with this. Will keep searching.
Jos Blokdijk 70 on at

Like (0)

Report

RE: Outlook Client, Adding attachments to Mail Merge not working

Hi Trevor, did you find a solution for this? We are experiencing the same issue.

Helpful resources

Quick Links

Leaderboard

#1

André Arnaud de Cal... 291,711 Super User 2024 Season 2

#2

Martin Dráb 230,458 Most Valuable Professional

#3

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans