web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Microsoft Dynamics CRM (Archived)

Outlook Client, Adding attachments to Mail Merge not working

(0) ShareShare
ReportReport
Posted on by 105

Hi All

Using Dynamic 365 online and the Dynamics 365 Client for Outlook (9.0.2.426).

The mail merge function is working fine until I try to add an attachment to the mail merge.

The email never gets sent, it is sitting in the user’s outlook drafts folder and there is no attachment with the email. Works fine with no attachment.

Am I missing something when attaching the file or is there some other setting I am missing.

Outlook-Addin-Attachment-Test.JPG

Appreciate any suggestion on how to resolve this.

Regards

Trevor

*This post is locked for comments

I have the same question (0)
  • Jos Blokdijk Profile Picture
    70 on at

    Hi Trevor, did you find a solution for this?  We are experiencing the same issue.

  • TrevorB Profile Picture
    105 on at

    Hi Jos

    Unfortunately no. Have tried from multiple user accounts and computers but the same result.

    Still hoping someone can provide some advice with this. Will keep searching.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > 🔒一 Microsoft Dynamics CRM (Archived)

#1
SA-08121319-0 Profile Picture

SA-08121319-0 4

#1
Calum MacFarlane Profile Picture

Calum MacFarlane 4

#3
Alex Fun Wei Jie Profile Picture

Alex Fun Wei Jie 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans