Why is Customer Voice not available in the app switcher or the office 365 apps menu?

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Posted on by Ndewitt

We have made the switch from forms pro to Customer Voice. Forms pro used to be an app on the Office 365 menu. For a while, forms pro items were still showing in forms and when you clicked on them it took you to customer voice.

Customer voice is not available on the app switcher menu, nor is it available on the Office 365 menu. How am I supposed to direct my users to access this like they would access any of the other O365/Dynamics apps?

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Welly Lee Microsoft Employee on at

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We are working on it. In the mean time, please direct your users to access through customervoice.microsoft.com
Newmayer2384 2 on at

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Any news on that? Or still not possible?
Ndewitt 47 on at

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It's there for me now, you might have to go to all apps to find it for the first time though.
Newmayer2384 2 on at

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Hey thanks for the fast reply! We embedded the app within the navigation menu in Marketing.

I was wondering if it is possible to let the app appear here: