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What happens if 2 workflows conflict

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Posted on by Oguzhan Gok

Hello,

I have to create two different workflows. For example in the first one for all type of purchase orders, Person A is the approver of Person B and Person B is the Approver Person C. Person B has 500 dollars limit to approve and Person A has the unlimited approve limit. Shortly :

Person A (unlimited) > Person B (500 dollars limit) > Person C

But for a specific type of purchase order, I want to create another one, which in this case, Person C can approve this specific type of purchase order of Person B. (Amount of this type order is always more than 500 dollars.) First workflow is general and for all type of purchase orders when second one is just for one type of purchase orders. Even though I can specify it with some filters and go live, there is a conflict of two different types of workflows. I tested it but the second one didn't work, it still asks for the approve when Person B enter the specified purchase order which I mentioned in second workflow.

How can I solve this?

(P.S : I used Salesperson/Purchaser code and Approver Chain type for Approver Type and Limit)

Thank you so much for your help,

Kindest regards.

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DAnny3211 11,397 on at

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hello

in the first workflow you should exclude the second workflow with filters anyway

if you haven't already done so

DAniele

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Oguzhan Gok 19 on at

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I couldn't manage it, since the first one is for all purchase orders and second one is just one type of it, I couldnt figure out how can I exclude with the fonction "not equal to". Because for the second one I used Assigned User ID extra but I'm open to all suggestions to do that !

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DAnny3211 11,397 on at

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hi

try this

DAniele

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Oguzhan Gok 19 on at

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Unfortunately it didn't work

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MahGah 15,529 on at

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Hi

As Daniel mentioned you need to find the way to exclude this "special type" of PO from others. What makes this PO special? Only creation by user B or other criteria?

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Oguzhan Gok 19 on at

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The difference is the type of the purchase order, but it is something that we customized with developers (differentiate by first letter of purchase order no). So I couldn't find a way to add this to workflow

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MahGah 15,529 on at

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Can you add filter for No (Document No) and something like that first letter then star (like p*)? for others something like <>p* ?

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Elnur 2 on at

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May be you can use 2 Workflow user groups?

and as I know sequence of the workflows depend on the their code, for example first will be MS-POAPW-01, second MS-POAPW-02 etc.

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Amit 2,559 on at

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Hi,

They are running sequentially.

Regards

Amit Sharma

www.erpconsultors.com

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Brad_P 1,549 on at

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Hi,

If you're working with a customization already, add and order type to the Purchase Order. You can then filter the order type for workflows or other tasks in Business Central. It will also allow for this to easily extend to other order types if it occurs. Document Nos. are a good visual queue but don't lend well to processing.

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