Share
ReportWe signed up for Dynamics 365 Customer Service (online) in Feb 2018, and added Sales and Marketing (online) in Mar 2018. We've been researching video tutorials on how to use the products, and have all noticed that the screens in every Microsoft promotional YouTube video and screenshot we see on the web, look much better than the ones we see in our tenant. The navigation bars look great, options for creating email templates look better and easier, the Dynamics 365 app for Outlook looks much better. We are on Enterprise version 9, which appears to be the latest, but the screens are hard to navigate, lack any styling, don't offer built-in templates, and are quite buggy, to name a few things. Some of the menu options in training videos simply are not listed on our version.
What do we have to do to get the latest version that we are seeing everywhere?
All responses (
Answers (
4,036
