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Drop Ship PO Error

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Posted on by rcboiler

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We have been using the standard BC drop ship process and recently have encountered errors when creating the PO invoice after the SO has been shipped and invoiced -- but only on certain orders (most process just fine).

The error indicates that the SO lines does not exist (which is technically true as the SO has been processed) but this is not happening with the majority of our drop ship POs where the SO has been fully processed.

Example of the error: The Sales Line does not exist. Identification fields and values: Document Type='Order',Document No.='S-ORD-09547-C5W5J2',Line No.='10000'

Thoughts?

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Dynamics 365 Business Central

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YUN ZHU 95,329 Super User 2025 Season 2 on at

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Drop Shiment will post SO at the same time when you post PO.
Did you post SO manually?

I think the only solution is to manually create a new PO.

Hope this helps.

Thanks.

ZHU

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Khushbu Rajvi. 20,275 Super User 2025 Season 2 on at

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Hope this helps as well: https://community.dynamics.com/forums/thread/details/?threadid=756d12ec-641b-46e4-8341-1d7b8180dc0c

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Inkey Solutions 2,100 on at

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Refer to this video: How to create a Drop Shipment in Business Central - YouTube

Thanks

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Valentin Castravet 31,340 Super User 2025 Season 2 on at

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This is a strange issue. Posting Ship on the sales order marks the item as received on the purchase order, but invoicing does not. I’m unsure how creating a new purchase order would work since the existing one already shows the item as received but not invoiced.

You could try creating a new purchase invoice and using the Get Receipt Lines function to invoice the purchase order that way. Additionally, I’d recommend comparing the purchase and sales orders orders that encounter this error with those that don’t. There may be differences in the data or how invoicing is handled that results in the error.

Valentin Castravet
Work: Zander ERP Services
Blog: Dynamics 365 Business Central Insights
LinkedIn: www.linkedin.com/in/valentin-c-0500a247/

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Inkey Solutions 2,100 on at

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We have tested this process in our instance and did not encounter any errors. We suggest verifying the link between the Purchase Order (PO) and Sales Order (SO) and ensuring the correct sequence of the Drop Shipment process is followed.

Create the Sales Order (SO) with Enable the Drop Shipment option on the SO lines.

Create the Purchase Order (PO) manually or by using the Requisition Worksheet.

This will Create One new attached PO document with SO. Now Ship the items from the PO when the vendor confirms the shipment. Go to Purchase Order list page and Open PO click on Order >Drop shipment >Sales order from Lines fast tab. This will open linked Sales order.

When you ship the item from the Sales Order (SO), either fully or partially, it will automatically reflect in the Quantity Received field on the Purchase Order (PO).

After ship item you have to Post the SO first then system will allow you to post PO. so first post the SO and then PO.

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